New State Guidelines and TrueNorth Processing Updates

The state sent down some new guidelines that affect the documentation needed for a complete application for Heat and Energy Assistance, effective December 1, 2014.  Our Director of the emPower Grant program, Nicole Fanjoy, has prepared the attached in an effort to keep you all informed and up to date.  Nicole has also provided an update on our processing time line and volumes. 

Nicole has invited you to contact her directly if you have questions or concerns.  As always I hope you will feel free to contact me as


doc icon Agency-Letter-Update-1.docx
doc icon Agency-Letter-Update-1.docx

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